Hathway Broadband Noida Customer Care Number
For any concern, Hathway Broadband Noida Customer Care Number is available to help you 24X7. Hathway Noida Customer Care Number is accessible in English, Hindi and other languages, so now you can contact the representatives in your own native language.
Besides using Hathway Cable TV Service Support Phone No Noida, you can also register your issue by sending an email on the below presented email address. Hathway Cable & Datacom Ltd offers various means by which customers can connect with the customer care representatives.
By calling on Hathway Customer Care Number Noida, you can extract all the information regarding the services of the company. As soon as the customer care representatives will get your issues, they will try to solve them at the earliest.
Hathway Broadband Noida Customer Care Number
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For New Customers |
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| Hathway Customer Care Number Noida For Sales Help | 011-46085777 |
| Hathway Broadband Noida Customer Care Number (SMS Support Contact No) | SMS NET to <Name City> 575759 |
| Hathway Noida Customer Care Number E-mail Address | subscriberdelhi@hathway.net |
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For Existing Customers |
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| Hathway Broadband Noida Customer Care Number | 011-46085777 |
Also Check: Hathway Customer Care Number
Hathway Broadband and Digital Cable TV Customer Care Number
Hathway Broadband Noida Customer Care Number: 1800 419 3114
Hathway Noida Customer Care Email Address
- Customer Care Email Id: delhihelpdesk@hathway.net, info@hathway.net, investorgrievance@hathway.net
- Email ID For Broadband Complaints (Contact Person- Ms. Delia Dsouza): dsouza@hcspl.net
- Email ID For Digital Cable TV Complaints (Contact Person- Mr. Rodney Morais): rodney@hathway.net
Hathway Official Website
Official Website: www.hathway.com
Nodal Officer Noida
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Broadband |
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| Nodal Officer | Office Address | Telephone No. Fax No. and Email Address |
| Sikander Ali | AB-17, 1st Floor, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi – 110029 |
011-69000889, 011-2618854 (FAX), ncr.nodal@hathway.net |
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Digital Cable TV |
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| Nodal Officer | Office Address | Telephone No. Fax No. and Email Address |
| Ms. Roopali Mathur | AB-3, Safdarjung Enclave, Near Kamal Cinema Complex, New Delhi 110029 |
011-4977 5611, (M)- 09582455648, 011-2618 8547(FAX), digital.delnodal@hathway.net |
Check Now: File Online Complaint in Consumer Court
Appellate Authority
| Appellate Authority | Office Address | Telephone No., Fax No. and E-mail address |
| Jitendra Pratap Singh |
L-10 Green Park Extenstion, New Delhi |
7999568295, 011-26188547, north.appellate@hathway.net |
Follow Hathway Broadband On Twitter
To follow the company on Twitter, here’s what you can do:
- First of all you need to visit the official website: www.hathway.com
- Now scroll down the home page and hit on Twitter icon which is placed below the heading broadband or Digital.
- After this you’ll be taken to the official page of Hathway Broadband on Twitter or Hathway Digital Cable TV On Twitter.
- To follow the company, press on “Follow” button which is displayed at the top right corner and get connected with Hathway Twitter Official Page.
Follow Hathway Broadband On Facebook
You can also follow the company on Facebook by following the below placed sequence:
- Firstly, go through the official website www.hathway.com.
- After that you need to press on Facebook icon which is given at the bottom of home page below the heading broadband or Digital.
- Just after that you’ll be taken to the official page of Hathway Broadband on Facebook or Hathway Digital Cable On Facebook.
- Now press on “Follow” or “Like” tab to link your account with the company. Now you can share your experience and grievances with the customer care representatives of the company.
Get Hathway New Connection Online!
You can easily get Hathway Broadband / Digital Cable TV new connection by following the below placed sequence:
- Firstly, visit the company’s official website i.e., www.hathway.com
- Now press on Inquiry logo and after that hit on Broadband or Digital Cable TV option displayed on your digital screen.
- After that, furnish the online application form for new connection with complete details such as Name, Area, Contact No, Email Id, Number of Computer etc.
- Lastly hit on “Submit” tab and your application form will automatically get submitted.
Must Read: How to Write a Complaint Email to Customer Service
This Is How You Can Share Your Feedback
You are free to share you feedback with the company’s representatives by following the below placed steps.
Step 1: Visit the official website of the company that is www.hathway.com
Step 2: Now you are required to press on “Customer Service” logo.
Step 3: After that press on broadband icon and next you have to hit on Online Feedback tab.
Step 4: On the next page, fill the online FEEDBACK FORM & after furnishing the form submit it by pressing on “Submit” tab.
Frequently Asked Questions
#1. I Have Misplaced/Lost The Viewing Card? What Should I Do?
In such a condition, get connected with your office/Local cable operator and they will swap or replace your card. Charges of Rs.400/- + Service Tax will be imposed for the same.
#2. What to do if I have forgotten my password?
Follow the below placed steps if you have forgotten your password:
- Firstly, open up the app
- Next, press on “Forgot Password” button
- After that you have to enter your Customer Account number
- It will prompt you to enter an OTP (Will be received through SMS)
- Enter your one time password and press on “Verify” tab
- Now this will take you back the Login Page
- On the Login Page enter your details with newly generated Password
#3. What Is The Warranty On The STB?
The warranty on the STB fixed by the company is 12 months. For more details call the customer care team at Hathway Noida Customer Care Number.
Do You Know: How to Talk To a Customer Care Executive
#4. How to Sign Up to my account?
While signing up to the App, the customers are required to follow the below mentioned points:
- Open up the app and press on the “Sign up” Tab
- Next you have to enter your customer ID
- After that enter the Password which must be minimum of 8 characters and then confirm the password
- It will prompt you to enter an OTP that you will receive via SMS
- Enter the OTP and hit on “Verify”
- It will take you back the Login Page, enter the User ID and Password
- Enter all the details and press on “Sign Up” tab
For more details, call on Hathway Broadband Noida Customer Care Number.
#5. Is Digital Cable Available In My City?
In order to extract information about digital cable availability in your city, visit the software/channels section which is placed on the official website of the company. The company has limitations and availability of network reach in each city.
#6. Do I Need To Buy Or Rent New Equipment To Receive Digital Cable?
Customers are only permitted to rent a STB as per the standard terms introduced by TRAI in few selected areas and CAS. For areas other than these, various STBs are available at highly affordable rates from the company’s Office / LCO.
#7. If I Have Additional TV.S Will I Need STB.S At All Locations?
Yes, you can connect one STB to one TV set only. For more details call on Hathway Noida Customer Care Number.
#8. Does the company Also Provide Internet Services Through TV?
No, it doesn’t offer Internet services through Set Top Box. But the company offers Internet services on the same cable TV infrastructure. To know more about this, visit the official website of the company and refer to the ISP section.
Note: This is all about Hathway Broadband Noida Customer Care Number/ Hathway Noida Customer Care Number for more information visit the Official Website.
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