Hathway Customer Care Mumbai
If you are looking for Hathway Customer Care Mumbai, then you are landed on the right page. Grab all the details concerning Hathway Customer Care Toll Free Number Mumbai for Cable TV & Broadband customers.
Along with Hathway Customer Service Help Phone No Mumbai, we have also shared email address, registered address and nodal office address. Besides calling the customer care team, you can also visit your nearest customer service centre and convey your issues directly to the staff.
You can also use Hathway Mumbai Customer Care Number to file a complaint against the services of the company. For general issues or doubts, refer to the FAQ section which is well structured below and is also available on the official website of the company.
Hathway Customer Care Mumbai Contact Number
| For New Customers | |
| Hathway Broadband Customer Care Phone Number Mumbai For Sales Help | 022-67134600 |
| Hathway Broadband Mumbai Customer Care Number (FAX NUMBER) | 022-67134737 |
| Hathway Mumbai Customer Care Contact Number (SMS Support) | SMS NET to <Name City> 575759 |
| Customer Care Mumbai E-mail Address | subscribemumbai@hathway.net |
| For Existing Customers | |
| Hathway Customer Care Number Mumbai | 022-67134600 |
| Hathway Broadband Mumbai Customer Care Number (FAX NUMBER) | 022-67134747 |
Must Check: Hathway Customer Care Number
Hathway Customer Care Mumbai Helpline No
- Hathway Broadband Mumbai Customer Care Number: 1800 419 3114
- Hathway Cable Mumbai Customer Care Contact Number: 1800 4197 900
Hathway Mumbai Customer Service Email ID
- Customer Care Email Address: helpdesk@hathway.net, info@hathway.net, investorgrievance@hathway.net
- Email ID For Broadband Complaints (Contact Person- Ms. Delia Dsouza): dsouza@hcspl.net
- Email ID For Digital Cable TV Complaints (Contact Person- Mr. Rodney Morais): rodney@hathway.net
Hathway Official Website
Official Website: www.hathway.com
Hathway Mumbai Office Location
| Cable TV | |
| B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel – West, Mumbai – 400013, |
Toll Free No: 1800 4197 900, +91-22-61693100 (Customer Care), +91-22-66623333 Fax Number: +91-22-24933355 |
| Broadband | |
| 805/806, Windsor, Off CST Road, Kalina, Santacruz(E), Mumbai 400098 |
– |
| Trade World “B”, 10th Floor Kamala Mills Comp, Senapati Bapat Marg, Lower Parel(W), Mumbai 400 013 |
– |
| Registered Office | |
| Rahejas, 4th Floor, Corner of Main Avenue and V. P. Road, Santacruz(W), Mumbai-400054. |
Hathway Customer Care Mumbai: 91-22-26001306 Hathway Customer Care Mumbai – FAX NUMBER: 91-22-26001307 E-mail: info@hathway.net; investorgrievance@hathway.net |
Nodal Officer Details
| Broadband Nodal Office | ||
| Nodal Officer | Office Address | Hathway Customer Care Mumbai & Email Address |
| Mr. Vishal Rajpure |
10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai, Maharashtra 400013 |
022-24933353, 022-24933355 (FAX Number), mumnodal@hathway.net |
| Digital TV Cable Nodal Office | ||
| Nodal Officer | Office Address | Hathway Customer Care Mumbai & Email Address |
| Roopali Mathur | Trade world bldg, B-wing, 10th floor, Kamala mills compound, Lower parel (west), Mumbai – 400013 |
022 6662 3333, (M)-9833717729, 022-24933355 (FAX Number), digital.mumnodal@hathway.net |
Get Here: Tricks to Directly Call Customer Care
Appellate Authority Contact Details
| Appellate Authority | Office Address | Telephone No., Fax No. and E-mail address |
| Santosh Sonawane |
10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai, Maharashtra 400013 |
8879798969, 022-24933355 (FAX), Mumappellate@hathway.net |
Follow Hathway Broadband On Twitter
You can follow the company on Twitter and get updated with latest offers and services of the company. For this, visit the website, www.hathway.com. After that, scroll down the home page, hit on Twitter icon, placed below the heading broadband or Digital. After this you’ll be taken to the official page of Hathway Broadband on Twitter or Hathway Digital Cable TV On Twitter. Lastly, press on “Follow” tab which is provided at the top right corner and link your twitter account with the official twitter page of Hathway.
Follow Hathway Broadband On Facebook
Kindly visit the company’s website, www.hathway.com. Now hit on Facebook icon, placed at the bottom of home page below the heading broadband or Digital. Then you’ll be taken to the official page of Hathway Broadband on Facebook or Hathway Digital Cable On Facebook. Now you need to hit on “Follow” or “Like” tab to connect your account with the company.
Get Hathway New Connection Online!
To get Hathway Broadband / Digital Cable TV new connection follow the steps placed below:
Step 1: First of all, visit the company’s website that is www.hathway.com.
Step 2: Thereafter, you need to press on Inquiry logo and then press on Broadband or Digital Cable TV option.
Step 3: Now, furnish the new connection online application form with relevant information such as your Name, Area, Contact Number, Email Id, Number of Computer etc.
Step 4: Now submit the filled application form by pressing on “Submit” tab.
Know Here: The Right Way of Filling Online Complaint
This Is How You Can Share Your Feedback
You can share your feedback by visit the official website of the company. Then you need to press on “Customer Service” logo. After that you have to press on broadband icon and hit on Online Feedback tab. On the next page, fill the online FEEDBACK FORM & after filling relevant information submit it by pressing “Submit” tab.
Frequently Asked Questions
#1. What Is The Warranty On The STB?
The warranty on the STB is 12 months. For more information call the customer care team at Hathway Customer Care Number Mumbai.
#2. What to do if I have forgotten my password?
If in case you forget your password, follow the below placed steps:
Step 1: Open up the app
Step 2: Next, you have to hit on “Forgot Password” tab
Step 3: Now, enter your Customer Account number
Step 4: It will prompt you to enter an OTP (Will be received through SMS)
Step 5: Enter your one time password in the empty space and press on “Verify” tab
Step 6: After this, you’ll be taken back to the Login Page
Step 7: On the Login Page enter your details with newly generated Password
#3. I Have Misplaced/Lost The Viewing Card? What Should I Do?
- If you have your viewing card or misplaced it get connected with your nearest office/Local cable operator and they will swap or replace your card.
- Charges of Rs.400/- + Service Tax will be imposed for the same.
#4. How to Sign Up to my account?
The customers are required to follow the below mentioned points at the time of signing up the app:
- First of all, open up the app and press on the “Sign up” Tab
- Now you have to enter your customer ID
- Next enter the Password which must be minimum of 8 characters and then confirm the password
- It will prompt you to enter an OTP that you will receive via SMS
- On the new page, enter the OTP and hit on “Verify”
- Now you’ll be diverted back to the Login Page, enter the User ID and Password
- After that, enter all the information correctly and press on “Sign Up” tab
For more details, call on Hathway Customer Care Number Mumbai.
Do You Know: How to Talk To a Customer Care Executive
#5. Is Digital Cable Available In My City?
- To extract information about digital cable availability in your city, visit the software/channels section which is placed on the official website of the company.
- The company has limitations and availability of network reach in each city.
#6. If I Have Additional TV.S Will I Need STB.S At All Locations?
Yes, you can connect one STB to one TV set only. For more details, call on Hathway Customer Care Number Mumbai.
#7. Do I Need To Buy Or Rent New Equipment To Receive Digital Cable?
The company has only permitted the customers to rent a STB as per the standard terms introduced by TRAI in few selected areas and CAS. For areas other than listed by TRAI, various STBs are available at highly affordable rates from the company’s Office / LCO.
Note: This is all about Hathway Customer Care Number Mumbai/ Hathway Broadband Customer Care Number Mumbai for more information visit the Official Website.
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