Air India Express Customer Care Number|24 hrs Toll Free Contact Number

Air India Express Customer Care Number

Air India is the Indian airline which provides great services at the pocket friendly prices. If you have explored the whole internet searching the Air India Express Customer Care Number and were unable to find it then we have something that will going to make you smile. Here on this page we have provided you all modes through which you can contact Air India Express easily.

At Air-India Express, they strive to give their passengers the best experience whether it is the services on ground or on the board. Their main aim is to give appropriate connectivity for the short range routes at most affordable prices.

If you need any assistance 24*7 or want some information related to any of the products or services related to Air India then you must go through the listed below contact details of the Airlines. Here are the all contact details.

Air India Express Customer Care Number

Air India 24*7 Toll Free Number – 1800 180 1407

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Air India Express Customer Care

For any queries whether general or specific you must contact the below listed contact numbers we have provided to you. Along with the contact numbers we have also provided E-Mail address for further assistance.

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Registered And Head Office

Air India Customer Care E-Mail Address

Through these E-Mail addresses you can easily get your query solved.

• E mail ID – call.del@airindia.in/ call.bom@airindia.in

• E mail ID – traveldocs@airindia.in (For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage

Online Booking Helpdesk

Here are the contact details of online booking helpdesk

• Landline Number – 011-24624074/ 011-24624075

• E Mail ID – eCommerce@airindia.in

Note: working hours are (Monday to Saturday, 0930 hrs. – 1730 hrs. IST)

Other Important E-Mail Addresses

These are some other important e-mail addresses through which you can contact them.

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Contact Details For Other Countries

Through these contact details people living in other countries can also contact Air India.

Frequently Asked Questions (FAQ’s)

#1. What Is Online Booking And Howe To Use It?

Online booking is a convenient way of booking your travel over the internet. Using the Air India online services you can:

• Book a flight and pay online for your travel

• Request for a particular seat, special meal or service

• Redeem your frequent flyer miles online

• Check Flight status

• View the Schedule/timetable

• Web Check in

• Make an online booking using the NGPAY mobile app

#2. What Flights Are Available For Online Bookings On www.Airindia.In?

Online booking is available on AI operated flights, on all cities on the Air India network and on certain AI code share flights.

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#3. Can I Use This Service For Checking Availability And Fares Without Actually Purchasing A Ticket?

You can check flight availability and fares, as we take the payment only if you choose to complete a booking. In addition, you can view Domestic Apex and Instant Purchase Fares through Manage Your Trip, Fares.

#4. What is the maximum number of travelers for whom I can make an online reservation?

In one online transaction, you can book up to nine (9) passengers, including adults and children in your traveling party. Infants are co-related to the number of adults in the traveling party. The figure could vary in Business and First class depending on the configuration of the aircraft.

#5. Can I make an online booking for a child traveling alone?

No, you cannot make a booking for a child travelling alone. Please contact your nearest Air India office.

#6. How do I apply for a ticket refund?

You can submit a ticket for refund, which is either partially utilized or totally unutilized, within one year after expiry of the validity of the ticket. The refund would however be processed subject to the fare restrictions of the ticket. If the payment has been done in cash, a cheque with the refund amount is sent to the address as specified by the passenger. If the payment has been made by credit/debit card, then the amount is credited back to the same credit card account.

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#7. How Long Can I Expect To Wait For My Refund To Be Processed?

In normal circumstances a refund is processed almost immediately. However, in case of a credit card bank transfer, it takes a minimum of twenty days.

#8. If My Ticket Is Past The Date Of Travel, Can I Still Apply For A Refund?

Yes A refund can be applied for, within one year after expiry of the ticket validity.;

#9. How Much Of Free Checked Baggage Allowance Is Permitted?

The free checked baggage allowance for each passenger who pays the adult fare and child fare is based on the passenger’s class of travel and country of travel and is further determined by the piece system and the weight system.

#10. What Are The Limitations On Carriage Of Hand/Cabin Baggage?

The carriage of hand/cabin baggage is limited to one piece weighing not more than 8 kgs. This applies to all classes of travel and all flights on our network. The hand/cabin baggage should be suitable to place in the closed overhead rack or under the passenger seat, provided the sum of the 3 dimensions of all such carry on items does not exceed 45 inches or 115cms.

Now you can easily get in touch with the airlines as we have provided the all contact details to contact them through different modes. For more information and further details you can go through their Official Website

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