American Express Customer Care Number
American Express (Amex) is an American Multinational Financial Services Corporation Founded in 1850. If you are searching for American Express Customer Care Number, than here we have shared all the relevant information regarding Amex credit cards, Registered and Branch Office Address, Amex Timings, Senior Management Contact Details, Toll – Free Number for American Express Platinum Corporate Cardholders, Email IDs, etc.
American Express credit cards are famous all around the world and these cards are owned by many peoples. This company provides various contacts channels for to their card holders via phone, online or write to them, etc. for any queries or complaint customers can contact them by using any of these channels. The details of all these channels are given to you below. American Express is offering 24×7 services to their customers on all 7 days of the week. The customer care numbers are different for every type of card issued, or for any complaint issues regarding your cards. So, we have shared each and every contact for your convenience. Go through the page.
American Express Customer Care Number
Registered and Branch Address
| Address | Phone No. |
| MGF Metropolitan, 7th Floor, Office Block, District Center Saket, New Delhi -110 017 | +91 124 4190000 |
American Express Customer Care Number
1800 419 1414 (Toll Free) or 0124 280 1414 (Landline)
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Timings
Monday to Saturday (10am to 9pm), the authorization help desk is there to help you 24/7.
For Queries
1800 419 5960 (Toll Free) or 0124 280 1010 (Landline)
American Express Corporate Office
| Address | Phone No. |
| American Express Banking Corp. Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India | +91 124 4190000 |
American Express Card Operation Centre
| Address | Phone No. |
| Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India | +91 124 4190000 |
| One Indiabulls Centre, Tower 2, B Wing, 8th floor,n Jupiter Mills Compound, Elphinstone, Mumbai 400 013 | 022 6632 3000, 0124 419 0000 |
| No. 30, Salarpuria Techpoint, Oasis Mall, 5th Floor, 100 Feet Road, Srinivagilu, Ejipura, Koramangala, Bangalore – 560 047 |
— |
| Regus Citi Centre, 6th Floor, City Centre Mall, Dr Radhakrishnan Salai, Mylapore, Chennai – 600 004 |
— |
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American Express Credit Card Customer Care – Toll – Free Numbers
|
Toll – Free Numbers for Personal Cards |
|
| American Express Credit Cards | Contact Numbers |
| Jet Airways American Express Platinum Credit Card | 1800 208 1223, 0124 280 1141, 0124 674 4141 |
| American Express Platinum Credit Card | 1800 419 1030, 1800 180 1030 91 124 280 1030, |
| American Express Gold Credit Card | 1800 419 2122 91 124 280 1122 |
| American Express Platinum Travel Credit Card | 1800 419 2122 0124 280 1122 |
| American Express MakeMyTrip Credit Card | 1800 419 0691 0124 280 1002 |
| American Express PAYBACK Credit Card | 1800 419 0726 0124 674 4144 0124 280 1093 |
| American Express Gold Card | 1800 419 1120 91 124 280 1111 |
| American Express Platinum Card | 1800 419 1255 1800 180 1255 91 124 280 1444 91 124 465 0244 |
| Air India American Express Gold Card | 1800 419 1266 1800 180 1666 91 124 280 1666 91 124 465 0266 |
| Air India American Express Green Card | 1800 419 1261 1800 180 1261 91 124 465 0261 91 124 280 1261 |
|
Toll – Free Numbers for Corporate Cards |
||
| Card Type | International Toll – Free Number | Domestic Toll – Free Number |
| American Express Platinum Corporate Card | 91 124 280 1092 | 1800 419 1092 or
0124 280 1092 |
| Jet Airways American Express Corporate Card | 91 124 280 1299 | 1800 419 1199 or
0124 280 1299 |
| American Express Corporate Green Card and American Express Corporate Gold Card | 91 124 280 1222 | 1800 419 1222 or
0124 280 1222 |
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American Express Credit Card Customer Care Phone Numbers – Country wise
|
Toll – Free Number for American Express Platinum Corporate Cardholders |
|
| Country | Toll – Free Number |
| Argentina | 08004443496 |
| Australia | 1800205898 |
| Austria | 0800297869 |
| Belgium | 080072153 |
| Brazil | 08000204940 |
| Canada | 18553381204 |
| Chile | 12300206247 |
| China | 108007141786 |
| Czech Republic | 800900624 |
| Denmark | 80250755 |
| Finland | 0800915641 |
| Germany | 08001830795 |
| France | 0800914323 |
| Greece | 0090016122063496 |
| Hong Kong | 800905903 |
| Hungary | 0680109859 |
| Indonesia | 0078030193496 (to be contacted from mobile) |
| Indonesia | 0018030193496 |
| Ireland | 1800948646 |
| Israel | 1809453496 |
| Italy | 800870895 |
| Japan | 00531161280 |
| Latvia | 80004550 |
| Lithuania | 880031554 |
| USA | 18554782353 |
| Luxembourg | 80025625 |
| Malaysia | 1800816296 |
| Mexico | 018002480308 |
| Moldova | 080061450 |
| Monaco | 80093874 |
| Netherlands | 08000227903 |
| New Zealand | 0800442483 |
| Norway | 80069952 |
| Panama | 008002263496 |
| Poland | 009001124426 |
| Portugal | 800827793 |
| Russia | 88001009448 |
| Saudi Arabia | 8008146320 |
| Singapore | 8001012672 |
| Slovenia | 080081239 |
| South Africa | 0800999720 |
| South Korea | 00798142063496 |
| Spain | 900866636 |
| Sweden | 0200910144 |
| Switzerland | 0800820031 |
| Thailand | 0018001562063496 |
| Turkey | 00800142063496 |
| U.A.E. | 800035702487 |
| U.K. | 08007562970 |
| Vietnam | 12011408 |
|
Toll – Free Number for American Express Corporate Card |
||
| Country | Code | Toll – Free Number |
| U.S.A. | 888 213 6747 | |
| U.K. | 00 | 800 0419 1222 |
| France | 00 | 800 0419 1222 |
| Australia | 11 | 800 0419 1222 |
| Hong Kong | 1 | 800 0419 1222 |
| Singapore | 1 | 800 0419 1222 |
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Nodal Officer
| Name | Address | E-Mail ID | Phone no. |
| Mr. Vinner Dhamija
|
Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002 | AEBCNodalOfficer@aexp.com
|
0124 419 0044 (Available between 8.30 am and 5 pm from Monday to Friday) |
Senior Management Contact Details
| Name | Designation | Office Address | Email Address |
| Manoj Adlakha | Vice President & General Manager, Consumer Services (Credit & Prepaid Cards), Merchant Services & CEO, AEBC – India | American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002 | Adhlakha.manoj@aexp.com |
| Saru Kaushal | Country Business Head, Global Corporate Payments, India | American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Phase – II, Gurgaon, Haryana, India 122002 | Kaushal.saru@aexp.com |
If American Express fails to respond to the queries of customers within a month, they can approach the Banking Ombudsman.
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Contact Details of Banking Ombudsman
| Location or Centre | Name and Address | Operation Area |
| Ahmedabad | Shri Sunil T. S. Nair, C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad 380 009 Contact Number – 079 2658 2357 or 079 2658 6718 Fax Number – 079 2658 3325 |
Daman and Diu, Gujarat, Dadra and Nagar Haveli |
| Bengaluru | Ms. C R Samyuktha,C/o Reserve Bank of India,10/3/8, Nrupathunga Road, Bengaluru 560 001 Contact Number – 080 2221 0771 or 080 2227 5629 Fax Number – 080 2224 4047 | Karnataka |
| Bhopal | Ajay Michyari,C/o Reserve Bank of India, Hoshangabad Road, Post Box Number 32, Bhopal 462 011 Contact Number – 0755 2573 772 or 0755 2573 776 Fax Number – 0755 2573779 | Chhattisgarh, Madhya Pradesh |
| Bhubaneswar | Shri B.K. Mishra,C/o Reserve Bank of India,Pt. Jawaharlal Nehru Marg, Bhubaneswar 751 001 Contact Number – 0674 2396 207 or 0674 2396 008 Fax Number – 0674 2393 906 | Odisha |
| Chandigarh | Shri Sanjay Bhatia,C/o Reserve Bank of India, New Office Building, Sector 17, Central Vista, Chandigarh 160 017 Contact Number – 0172 2721 109 or 0172 2721 011 Fax Number – 0172 2721 880 | Chandigarh, Panchkula, Yamuna Nagar and Ambala Districts of Haryana, Himachal Pradesh, Punjab |
| Chennai | Shri K Chandrachoodan,C/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Contact Number – 044 2539 9170 or 044 2539 5963 0r 044 2539 9159 Fax Number – 044 2539 5488 |
Tamil Nadu, Puducherry (excludes the Mahe Region), Andaman and Nicobar Islands |
| Guwahati | Shri Anand Prakash,C/o Reserve Bank of India, Station Road, Pan Bazar,Guwahati 781 001 Contact Number – 0361 2542 556 or 0361 2540 445 Fax Number – 0361 2540 445 | Assam, Manipur, Arunachal Pradesh, Nagaland, Meghalaya, Mizoram, Tripura |
| Hyderabad | Dr. N. Krishna Mohan,C/o Reserve Bank of India, 6-1-56, Secretariat Road, Saifabad, Hyderabad 500 004 Contact Number – 040 2321 0013 or 040 2324 3970 Fax Number – 040 2321 0014 | Andhra Pradesh, Telangana |
| Jaipur | Shri R. Giridharan,C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box Number 12, Jaipur 302 004 Contact Number – 0141 5107 973 or 0141 5101 331 Fax Number – 0141 2562 220 | Rajasthan |
| Kanpur | Shri A. K. Naskar,C/o Reserve Bank of India, M.G. Road, Post Box Number 82, Kanpur 208 001 Contact Number – 0512 2306 278 or 0512 2303 004 Fax Number – 0512 2305 938 | Uttar Pradesh (excludes Ghaziabad and Gautam Buddha Nagar Districts), Uttarakhand |
| Kolkata | Dr. Smt. S. Chattopadhyay,C/o Reserve Bank of India,15, Netaji Subhash Road, Kolkata 700 001 Contact Number – 033 2230 6222 or 033 2230 5580 Fax Number 033 2230 5899 | Sikkim, West Bengal |
| Mumbai | Smt. R. Sebastian,C/o Reserve Bank of India, Garment House, Third Floor, Dr.Annie Besant Road, Worli, Mumbai 400 018 Contact Number – 022 2492 4607 or 022 2496 0893 Fax Number – 022 2496 0912 | Goa, Maharashtra |
| New Delhi | Shri R L Sharma,C/o Reserve Bank of India, Sansad Marg, New Delhi, Contact Number – 011 2372 5445 or 011 2371 0882 Fax Number – 011 2372 5218 | Jammu and Kashmir, Delhi, Gautam Budh Nagar and Ghaziabad Districts of Uttar Pradesh, Haryana (excludes Yamuna Nagar, Panchkula and Ambala Districts) |
| Patna | Smt. Smita Chandramani,C/o Reserve Bank of India, Patna 800 001 Contact Number – 0612 232 2569 or 0612 232 3734 Fax Number – 0612 232 0407 | Bihar, Jharkhand |
| Thiruvananthapuram | Smt. Uma Sankar,C/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram 695 033 Contact Number – 0471 233 2723 or 0471 232 3959 Fax Number – 0471 232 1625 | Kerala, Lakshadweep and Mahe Region of Puducherry |
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American Express Customer Care Postal Address
American Express Banking Corporation
Cyber City, Tower C, DLF Building Number 8,
Sector 25, DLF City Ph – II,
Gurgaon, Haryana, India 1220022
American Express Credit Card Customer Care – Credit Counselling
| Name of the Counsellor | Address | Contact Number | Toll – Free Number | Email Address |
| Girdhar Adhikari | Credit Sudhaar Services Pvt Ltd, 901 Ruby Crescent Boulevard, Ashok Chakravarthy Marg, Kandivali East, Mumbai, Maharashtra, India 400101 | 022 6788 6799 | 1800 209 0145 | Counselling.service@creditsudhaar.com |
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American Express Escalation of Grievances
If you are having complaints than you can contact the below given information:
| Level 1 | Call Centre Number Of American Express The call centre provides 24 x7 service The American Express call centre numbers are as follows – +91 124 280 1800, 1800 419 3646 |
| Level 2 | Manager contact Name– Ms. Sumiran Bhatia Manager – Executive Correspondence Unit Address– American Express Banking Corporation Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Ph II, Gurgaon, Haryana, India 122002 Contact Number – 0124 336 2044, 0124 336 2172 Email – Manager-Customerservicesindia@aexp.com |
| Level 3 | Higher authority Contact To lodge the complaint, they can contact – Name– Mr. Rajiv Bathla, Head of Operations, Address– American Express Banking Corporation, Cyber City, Tower C, DLF Building Number 8, Sector 25, DLF City Ph II, Gurgaon, Haryana, India 122002 Email – Head-Customerservicesindia@aexp.com |
Hope, you have got all the required information about American Express contacts. For more information visit its official website given to you in this page.
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