JCPenney Customer Service Number
Customers who want to place an order or want to make enquiry concerning products and services offered by JCPenney can interact with the company representatives through JCPenney Customer Service Number that remains available 24 Hours, 7 days a week.
To solve payments, return and order related issues you can contact JCPenney Helpline Number to acquire instant support and help from well trained and expert customer care team. Additionally, we have provided FAQS, JCPenney Customer Service Phone Noand Email along with other contact details on this page.
JCPenney Customer Service Number
JCPenney Customer Service Number | 1-888-527-7937 |
JCPenney Customer Service Email Address | support@jcp.com |
Official Website | www.jcpenney.com |
JCPenney Customer Support Number
- JCPenney Customer Care Number: 1-800-322-1189
- JCPenney Customer Service Phone Number: 1-888-527-7937
JCPenney Phone Number
Service | JCPenney Customer Service Phone No |
JCPenney Customer Care No to Place An Order And Inquiries | 1.800.322.1189 |
JCPenney Credit Card Phone Number | 1.800.542.0800 |
JCPenney Contact Number for Sephora Inquiries | 1.855.808.0330 |
JCPenney Toll Free Number for Gift Registry | 1.800.527.4438 |
JCPenney Customer Service Helpline Number for Furniture Inquiries | 1.855.808.7632 |
JCPenney Telephone Number for Major Appliance Inquiries | 1.844.527.2775 |
JCPenney International Customer Service Number
Location | JCPenney Toll Free No |
JCPenney Customer Care Center Number for United States and Canada | 1.800.322.1189 |
JCPenney Complaint Number for Hearing impaired/TDD telephone | 1.800.527.7889 |
JCPenney Customer Service Telephone Number-Spanish operator/en Espanol | 1.800.336.7337 |
JCPenney Online Customer Service Number Mexico en Espanol | 95.800.336.7337 |
JCPenney Customer Service Center Number-Mexico in English | 95.800.222.6161 |
JCPenney Complaint Phone NumberAPO/FPO/DPO | 614.759.7357 |
Check Here: How To File Online Complaint in Consumer Court
JCPenney 1800 Customer Service Number
Location | JCP&L Customer Service Telephone Number |
For Pay Your Bill Online / Bill Inquiries | |
United States | 1.800.527.4403 |
Mexico | 001.800.527.4403 |
Puerto Rico and US Virgin Islands | 1.800.981.8400 |
All General Sephora Inquiries | 855.808.0330 |
for Special Delivery / Tucked Items | 1.800.442.7902 |
Important Links:
- Press Here >> To Track Order
- Press Here >> For Help
- Press Here >> To Find a Store
Mailing Address (To Return Or Exchange Products)
For Kansas City Customers | 10500 Lackman Rd. Lenexa, Kansas, 66250-0001, United States |
For Reno Customers | 11111 Stead Blvd. Reno, Nevada, 89506-1500, United States |
For Columbus Customers | 5555 Scarborough Blvd. Columbus, Ohio, 43232-4730, United States |
Mailing Address
JCPenney Credit Services
Customer service C/O SYNCB
P.O. Box 364788
San Juan, Puerto Rico 00936-4788
6501 Legacy Dr, 6501 Legacy Dr, Plano,
TX 75024, USA
JCPenney Credit Card Support By Mail
JCPenney Credit Services
Customer service C/O SYNCB
P.O. Box 965009
Orlando, Florida 32896-5009
Get Details – How To Talk To A Customer Care Executive
Connect with JCPenney On:
Some of Frequently Asked Questions
Ques 1: How can I track my order?
Ans: Customers who wish to track their order are advised to follow below given instructions:
- First of all, go to the official website – www.jcpenney.com
- Afterwards, at right top of homepage hit on “Tracks My Orders” link.
- Enter Order Number and Phone Number.
- Finally, press on “Find Order” button.
Ques 2: How can I return my order?
Ans: There are two ways through which you can return your order:
By Visiting JCPenney Store:
Customers can take their order to the nearby JCPenney stores, as this is the quickest way to return merchandise and receive a refund or credit. However, if you want to return a Major Appliance items, then make a call on JCPenney Credit Card Phone Number Customer Serviceat 1.844-527-2775.
By Mail:
If you want to return you order through mail then firstly complete the “returns or exchange” form on the invoice and return it with the item. However, if you don’t have invoice, then return the item with your name, address, phone number, and the approximate date of purchase.
Ques 3: What is the estimated delivery dates?
Ans: The estimated delivery date is totally depends on the selected shipping method. However, it is based on business days, they do not include weekends.
Ques 4: What is JCPenney Customer Care Email?
Ans: You can send mail at support@jcp.com
Do You Know: How to Write a Complaint Email to Customer Service
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About JCPenney
J.C. Penney Corporation is an American retail company that was established in 1920. James Cash Penney was the founder of this company. It offers home based goods, cosmetic product, jewellery and kitchen appliances. The name of this company JCPenney was adopted in 1968.
JCPenney is operating approximately 1,000 stores in Puerto Rico and United States. Headquarter of this company is situated in Plano, Texas. In 1902, J.C. Penney and his two partners had started this company in a small town Kemmerer. Since 1913, penny had opened 34 stores in America West. After some time company moved to New York City.
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