Hikvision Customer Care

Contact Hikvision Customer Care and acquire all the details concerning CCTV, Video Surveillance products and solutions offered by Hangzhou Hikvision Digital Technology Co. Ltd and place your order accordingly.

Hikvision also provide after sales service to its customers in the form Hikvision CCTV Camera Customer Care Number, Online Chat/Tech Support, Hikvision Customer Care 24*7 Number. Those who are facing any query can contact Hikvision CCTV Camera Support Number for instant resolution.

Hikvision Customer Care

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 Hikvision Customer Care Number India

Hikvision State Wise Office Address

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Hikvision Tech Support Phone Number (International)

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Hikvision International Office Address

Hikvision CCTV Camera Email Id

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Hikvision Headquarters

No.555 Qianmo Road,

Binjiang District, Hangzhou 310052, China

• Hikvision Customer Care Number: +86-571-8807-5998 
• Fax Number: +86-571-8993-5635

Hikvision India Headquarters

 2nd Floor, Siddhivinayak Arcade,

Akurli Cross Road No.1, Near Kandivali East Station (Fatak),

Kandivali East, Mumbai 400101, India

• Hikvision Phone Number: +91-22-28469900  

Social Profiles:

• Facebook
• Twitter
• Linkedin
• Instagram
• Youtube

Commonly Asked Queries

Ques 1:  I want to disable the event hint. How can I do that?

Ans: In order to disable the event hint, you need to go to the Menu >>> Configuration >>> Exceptions to disable it.

Ques 2: My camera is showing unsupported stream type. How can I fix it?

Ans: This type of error occurs in 3rd camera. To fix this, you need to ensure the encoding type of the camera. The encoding of camera must be H.264, MJPEG.

Ques 3: How can I download Hik-Connect app?

Ans:

• Iphone users need to go to App Store to download it. After reaching app store, search for search ‘Hik-Connect’ and download it.
• However, Android users are required to go to Google Play Store and need to search for ‘Hik-Connect’.

Ques 4: How to deal with error ‘recording files not found?

Ans: For fixing the error of ‘recording files not found’ you need to follow below given instructions. Have a look!

• Firstly, check that the device local time differs from the PC system time.
• Check whether the files are device local recording files. If the files are stored in a storage server, please kindly check the related configuration.

Press Here: For More Hikvision Customer Care FAQs

Apart from providing customer service through Hikvision Customer Care Number, Hikvision 24*7 Tech Support Number and Email, Company also provides Hikvision Customer Care Online Chat Support facility for the convenience of their customers.

Those who wish to get instant resolution for their queries concerning CCTV, Video Surveillance products can get in touch with the customer care representative via Live Chat. For this, you need to visit the Official website and required to hit on “Live Chat” tab.

This is all about Hikvision Customer Care. For more details concerning the products and service, visit the Official Website.

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