Citibank Credit Card Customer Care
Citibank Credit Card Holders can contact the 24×7 customer care service for support regarding credit card queries, feedback or complaint via Citibank Credit Card Customer Care Number – 1860 210 2484.
Customers can also send email, Chat or Call on Citibank CITIPHONE Customer Service Number and even visit the nearest branch to seek information & support regarding banking products. To fetch more details concerning Citibank Credit Card Toll Free Number, have a look on below given page.
Citibank Credit Card Customer Care
| Citibank Credit Card Customer Care Number | 1860 210 2484 (Local call charges apply) |
| Citibank Credit Card Contact Number (outside of India) | +91 22 4955 2484 |
| Official Website | www.online.citibank.co.in |
Check Toll Free Number: Citibank Customer Care Number
Citibank Credit Card Customer Care No (Branch-Wise)
If you have any issue regarding your credit card and wish to contact the customer care executives, then you can call on Citibank Credit Card Customer Care Number provided below branch-wise.
| City | Citibank Credit Card Customer Care Toll Free Number |
| Aurangabad | 0240 – 663 2484 |
| Ahmedabad | 079 – 2642 2484 |
| Bangalore | 080 – 2227 2484 |
| Akola | 022 – 2823 2484 |
| Bhopal | 0124 – 254 2484 |
| Chandigarh | 0172 – 508 2484 |
| Bhubaneswar | 040 – 6666 2484 |
| Chennai | 044 – 2852 2484 |
| Faridabad | 0214 – 254 2484 |
| Chandigarh | 0172 – 508 2484 |
| Coimbatore | 044 – 2852 2484 |
| Indore | 0124 – 254 2484 |
| Dehradun | 1860 425 7000 |
| Kanpur | 0124 – 254 2484 |
| Gurgaon | 254 2484 |
| Hyderabad | 040 – 6666 2484 |
| Jalandhar | 0181 – 506 2484 |
| Jaipur | 0124 – 254 2484 |
| Lucknow | 0522 – 220 1022 |
| Jamshedpur | 0124 – 254 2484 |
| Kolkata | 033 – 2283 2484 |
| Kochi | 0484 – 404 2484 / 0484 – 660 2484 |
| Madurai | 044 – 2852 2484 |
| Nagpur | 022 – 2823 2484 |
| Ludhiana | 0161 – 501 2484 |
| Nandyal | 040 – 6666 2484 |
| Mumbai | 022 – 2823 2484 |
| Delhi | 0124 – 254 2484 |
| Nanded | 022 – 2823 2484 |
| Pondicherry | 044 – 2852 2484 |
| Nasik | 022 – 2823 2484 |
| Surat | 0261 – 653 2484 |
| Noida | 0124 – 254 2484 |
| Trichy | 044 – 2852 2484 |
| Pune | 020 – 6601 2484 |
| Vapi | 0265 – 232 2484 |
| Visakhapatnam | 040 – 6666 2484 |
| Trivandrum | 0484 – 404 2484 / 0484 – 660 2484 |
| Vadodara | 0265 – 232 2484 |
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Citibank Customer Care Credit Card Number
NRI Customers can contact the bank through below specified Citibank Credit Card Customer Care Phone Number in case of any emergency and can seek help from the dedicated customer care department.
| Country | Citi Credit Card Customer Care Number |
| Citibank Credit Card Mobile Number Australia | 1-800-252-856 |
| Citibank Credit Card Telephone Number Bahrain | Citibank Credit Card Customer Care Number Toll-free: 8000-4884 |
| Citibank Credit Card Phone Number Canada |
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| Citibank Credit Card Helpline Number UAE |
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| Citibank Credit Card Customer Service Phone Number Hong Kong | 800-908-413 |
| Citibank India Credit Card Customer Care | +91 22 4955 2484 |
| Citibank Credit Card Hotline Number Singapore |
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| Citibank Credit Card Customer Care Number Toll Free Thailand | 001-800-65-6196 |
| Citi Credit Card Customer Care Number Europe |
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| Citibank Credit Card Customer Care Toll Free USA |
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Press Here>> For Grievance Redressal
If You Are Not Satisfied With Solutions Given by the Executives:
Customers who are not satisfied with the solutions you have received by contacting above given Citibank Credit Card Customer Care Service Number, then you can escalate your concern to the Head Customer Care in any of the following ways:
- Customers can call on +91 44 28501242 from Monday to Saturday 10:00 am – 6:00 pm (Except on Bank Holidays)
- You can email us at: head.customercare@citi.com
The Customer Care Head of Citibank will provide you best solution for your grievances and will get back to you within 5 Business Days.
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Principal Nodal Officer:
Customers can write to the Principal Nodal Officer, in case on non-satisfaction from solutions you have received from the Head Customer Care. You can share your complaints, feedbacks with the Principal Nodal Officer by-
- Just Dial 1-800-220-123 (India Citibank Credit Card Customer Care Number), 39707464 (local dialling) between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.
- Send an E-mail to Mr. M.Dhananjayan at principal.nodal.officer@citi.com
- Write to: Principal Nodal Officer, Mr. M. Dhananjayan, #2, Club House Road, Chennai, Tamil Nadu 600 002, India.
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Customers seeking for help and support concerning their credit card issue can also get in touch with Regional Nodal Officers and Senior Management appointed under the jurisdiction of the respective Banking Ombudsman by visiting below given links.
Press Here >> Regional Nodal Officers
Press Here >> Senior Management
Citibank Credit Card Customer Care Email Address
| India |
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| USA | Citibank NRI, PO Box 431, New York, NY 10013. Please do not send USD (or any foreign currency) cheques or cash to this PO Box address |
Do You Know: How to Write a Complaint Email to Customer Service
Citibank Virtual Assistant
Customers, who are looking for quick response from customer support team of bank concerning their issues and queries, can make use of Citibank Virtual Query Assistant. For this, you need to visit below specified link.
Press Here >> Citibank Virtual Assistant
Citibank Credit Card Customer Care Postal Address
| Type | Address |
| Ordinary Post | Citibank N.A, P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India – 600 002 |
| Registered Post | Citibank N.A, Mail Room, No. 2, Club House Road, Chennai, Tamil Nadu, India – 600 002 |
| Dubai | Citibank NRI Service, Al Wasl Building,7th Floor, Oud Metha, PO Box 749, Dubai, UAE |
| Bahrain | Citibank NRI Business, Citibank House, Al Seef District, PO Box 548, Kingdom of Bahrain |
| Singapore | Citibank Singapore Ltd., NRI Business Center,07-01, Capital Square, 23 Church Street, Singapore 049481 |
| USA | Citibank NRI Business, One Court Square, 45th Floor, Long Island City, New York 11120, USA |
| Europe | Citibank NRI Wealth Management,14th Floor, Citigroup Centre-2, 25 Canada Square, Canary Wharf, London E14 5LB. Mail Drop: CGC2-14-61 |
Other Useful Links:
- Press Here >> To Submit Query/Complaint
- Press Here >> For Personalized Response To Your Query
- Press Here>> To View Citibank Customer Care Number Details
- Press Here>> To View Citibank Credit Card Emergency Services
Citibank Social Networking Sites:
Apart from contacting Citibank Credit Card 24×7 Toll Free Number and other contact details provided above, you can connect with the customer care executives through below given social profiles.
Citibank Credit Card Customer Care Number FAQs
Ques 1: How can I access my account online if I forgot User Id and Password?
Ans: Customers who have forgot their User Id and Password can retrieve it by visiting the Forgot User ID or Password? Link present on the homepage of official website and by filling asked details.
Get Best Answer: How to Talk To a Customer Care Executive
Ques 2: What are the documents required to open NRI Account with the Bank?
Ans: Customers need below given documents to open NRI Account with the Bank:
- Passport
- Proof of Residence, National Identity Card
- Birth Certificate
- One recent colour Photograph
Ques 3: How do I contact Citibank Credit Card?
Ans: You can get in touch with customer support experts through Citibank Credit Card Customer Care Number 1860 210 2484 (India) or +91 22 4955 2484 (outside India).
Also Read: File Online Complaint in Consumer Court
Ques 4: What is the process to apply for Citibank Credit Card and what is the eligibility for it?
Ans: You can apply for Citibank Credit Card using two ways mentioned below:
- Firstly, visit the official website of bank >> go to Credit Card section >> Press on “Apply for Credit Card” link.
- Secondly, customers can contact the bank through Citibank Credit Card Customer Care Number.
Press Here >> For More FAQs
Customers can immediately make a call on Citibank Credit Card Emergency Number – 1800 267 2425 to submit a complaint in case you have received an alert for a transaction you did not make, lost your Credit Card, Credit Card stuck in the ATM Slot.
Customer Care Team of Bank will provide you instant solution for your query. Therefore, if you are have any doubts or grievances related to Citibank Credit Card services, you call on Citibank Credit Card Customer Care Number, as it is the most secure means access customer care help.
This is all about Citibank Credit Card Customer Care Number. For more information, visit the Official Website of bank or keep in touch with us at our web portal for more updates.
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