BSES Customer Care Number
BSES is an Indian power distributor working through BSES Yamuna Power Limited and BSES Rajdhani Power Limited. If you are facing any issues concerning power supply in your area, call on BSES Customer Care Number.
BSES Delhi Customer Care Number is a toll free helpline Number accessible 24×7. Instead of using BSES Customer Care Rajdhani/Yamuna Power Phone No you can also contact the customer care team via online mode by sending an email on BSES Delhi Email Id or by visiting the website www.bsesdelhi.com
The organization distributes power in Chandni Chowk, Darya Ganj, Janak Puri, Khanpur, Mundka, Najafgarh, Nangloi, Nehru Place, Nizamuddin, Mayur Vihar – III, Nandnagri, Pahar Ganj, Patel Nagar, Shankar Road, Yamuna Vihar and other parts of Delhi. Find BSES Delhi Customer Care Number, email address and other contact details by scrolling down this webpage.
BSES Customer Care Number
BSES Customer Care Helpline Number
- BSES Toll Free Number/BSES Customer Care Number: 19123 (BRPL), 19112 (BYPL)
- BSES Delhi Customer Care Number – BRPL: 399 99 707
- BSES Customer Care Phone Number – BYPL: 399 99 808
( How to Talk To a Customer Care Executive )
BSES Customer Care Email Address
- BSES Customer Care Email Id For BSES Rajdhani Power Limited: brpl.customercare@relianceada.com
- BSES Email Address For BSES Yamuna Power Limited: bypl.customercare@relianceada.com
BSES Official Website
Official Website – www.bsesdelhi.com
( Procedure to Write a Complaint Email To Customer Service )
Address for Special Courts of Electricity (BRPL)
| Dwarka Special Court Electricity | Special Court (Electricity), Court.No. 616, New Delhi – 110075 |
| Saket Special Court | Room No. 504, Saket Court Complex, New Delhi – 110017 |
| Tis Hazari Special Court | Court Room No. 2, Tis Hazari Court Complex, Delhi – 110054 |
Address for Special Courts of Electricity (BYPL)
| Karkardooma Special Court | Court Room No. 5, Karkardooma Court Complex, Delhi – 110032 |
| Tis Hazari Special Court | Court Room No. 2, Tis Hazari Court Complex, Delhi – 110054 |
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BSES Delhi Customer Care Number
Complaint Escalation
Level 1:
If in case you are not satisfied with the solutions you have received from any of the touch points, visit BSES Division Office and meet any of the following officials:
- Customer Care Officer (CCO)
- Business Manager (between 10 AM to 11 AM on any working day)
- Circle Head (with prior appointment)
Level 2:
If you are facing any sort of undue delay in resolution of requests / complaints, get in touch with the customer care team through any of the following:
A) Write an email
- For BSES Rajdhani Power Limited: brpl.customercare@relianceada.com
- For BSES Yamuna Power Limited: bypl.customercare@relianceada.com
B) Write a letter
For BSES Rajdhani Power Limited Customer Care Dept
BSES Rajdhani Power Limited- BSES Bhawan,
Nehru Place, New Delhi 110019
For BSES Yamuna Power Limited Customer Care Dept
BSES Yamuna Power Limited,
BSES Corporate Annexe ,CBD-III GRID,First Floor,
Opposite Agarwal Fun City Mall,Karkardooma, Delhi-110032
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Level 3:
If you are still not satisfied with the resolution provided through any of the above provided means, write to the Head-Customer Relations
| For BSES Rajdhani Power Limited Head Customer Care |
For BSES Yamuna Power Limited Head Customer Care |
| BSES Rajdhani Power Limited – BSES Bhawan, Nehru Place, New Delhi 110019 |
BSES Yamuna Power Limited, BSES Corporate Annexe, CBD-III GRID, First Floor, Opposite Agarwal Fun City Mall, Karkardooma, Delhi-110032 |
| brplhead.customercare@relianceada.com | – |
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If somehow you are still not satisfied with the solution of your queries/ complaints provided by the Discom, approach the following:
Consumer Grievance Redressal Forum (BRPL)
Sub-Station Building, Sector V, Pushp Vihar,
New Delhi – 110017
BSES Phone Number: 32978194, 32978195,
BSES Customer Care Number (Fax Number): 29564400
Email Id: cgrfbrpl@gmail.com
Consumer Grievance Redressal Forum (BYPL)
Sub-Station Building, Adj to BYPL Head Office,
Near Karkardooma Courts, Karkardooma,
Delhi – 110032
BSES Contact Number: 8010939760
BSES Customer Care Number (Fax Number): 22384886
Email: cgrfbypl@hotmail.com
You can file appeal against the CGRF order with Electricity Ombudsman
The Electricity Ombudsman
B-53 Paschimi Marg, Vasant Vihar, New Delhi – 110057
BSES Customer Care Number: 32506011
BSES Delhi Customer Care Number (Fax): 26141205
The Electricity Ombudsman
B-53 Paschimi Marg, Vasant Vihar, New Delhi – 110057
BSES Customer Care Number: 32506011
BSES Delhi Customer Care Number (Fax Number): 26141205
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BSES Divisional Office
BSES Yamuna Power Ltd
| Chandni Chowk | Substation Bldng, Near Town Hall, New Delhi 110006 |
| Dariya Ganj
|
Kamla Market Office, Asaf Ali Marg
New Delhi 110001 |
| Pahar Ganj
|
11 KV substation,near Aram Bagh Qtr Paharganj, New Delhi – 110055 |
| Shankar Road
|
33 KV,Substation Building, Shankar Road, NEW DELHI 110060 |
| Patel Nagar | Substation Bldng, Block-18, East Patel Nagar,New Delhi -110018 |
| Karkardooma
|
BSES Corporate Annexe ,CBD-III GRID, Ground floor,Opposite Agarwal Fun City Mall, Karkardooma, Delhi -110032. |
| G T Road
|
Substation Bldg, GT Road, Shahdara Adj to Hind Pocket Books ,Delhi-110095 |
| Krishna Nagar | F-15/2, Krishna Nagar, New Delhi-110051 |
| Laxmi Nagar
|
East Guru Angad Nagar, Radhu Palace, Laxmi Nagar-110092 |
| Mayur Vihar I-Ii
|
Substation Bldng, Adj to LSC, pocket 1,
Mayur vihar-1,New Delhi |
| Mayur Vihar -Iii
|
Substation Building -7, Near Somerville
School, Vasundhara Enclave, Delhi-110096. |
| Yamuna Vihar
|
Substation Building at C-7, Yamuna Vihar, New Delhi – 110053 |
| Karawal Nagar
|
66 KV Grid Station,Bhagirathi, near Gokul puri police station, Yamuna Vihar,Delhi |
| Nand Nagri
|
C-102, Tahirpur Grid , Nandnagari New
Delhi -110094 |
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BSES Rajdhani Power Ltd
| Alaknanda
|
E-Block,Near Gurudwara, Greater Kailash- 2,
NEW DELHI-110048 |
| Khanpur
|
BSES Sub-Stn. Near Petrol pump, MB Road, Pul Pahladpur,ND-110044 |
| Saket
|
33 KV Grid, BSES Bhawan, Adchini , ND-110017 |
| Vasant Kunj | C- 9, Vasant Kunj,New Delhi-110070 |
| Nehru Place
|
E-Block , Substation Building, East of kailash (Adjacent to Nirula’s), New Delhi |
| Nizammudin
|
BSES OFFICE, NIZAMUDDIN (W),Near Petrol
Pump, NEW DELHI – 11001 |
| Sarita Vihar | Community Centre New Friends Colony N.D-65 |
| R K Puram | Grid Building, West Block, Sec-I R.K Puram, New Delhi-110066 |
| Hauz Khas | A-1/27,Safdarjung Enclave, New Delhi-110029 |
| Janak Puri | G-8, Maya Enclave, Hari Nagar, New Delhi-110064 |
| Najafgarh
|
220 KV Grid Sub Station, Najafgarh, New
Delhi-110043 |
| Jaffarpur
|
220 KV Sub Station Building, Power House, Najafgarh, New Delhi – 110043 |
| Nangloi
|
S/Stn. Bldg.I Guruharkrishan Nagar, Paschim Vihar New Delhi-87 |
| Mundka
|
Mundka complaint centre,Near Petrol Pump, Main
Rohtak Road, New Delhi-110041 |
| Punjabi Bagh | Road no-43,West Punjabi Bagh, ND-110026 |
| Tagore Garden
|
BSES Tagore Garden Office ,Near Central Market, Tagore Garden, ND-110027 |
| Vikas Puri
|
Distt. Centre Janak Puri , Vikas puri, New Delhi -110058 |
| Palam | C-2-D, Dabri Mour, Pankha Road, New Delhi-58 |
| Dwarka
|
C-2C, Pocket 12, Near Agarwal Bhawan, Janakpuri, Pin-110058 |
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Frequently Asked Questions
#1. How to apply for New Connection?
For load upto 44 KW:
You can call the executives on BSES Customer Care Number/ BSES Delhi Customer Care Number:
- BSES Customer Care Number – BRPL 011-39999707
- BSES Customer Care Number – BYPL 011-39999808
You can also have face to face conversation with the customer care team by visiting your nearest Division Customer Care Centre OR choose to contact online through Customer Services section which is given on the official website www.bsesdelhi.com
For load above 44 KW:
You can visit or call the Customer Facilitation Center
For BSES Rajdhani Power Limited
A-Block, 1st Floor, BSES Bhawan
Nehru Place, Delhi -110019
BSES Delhi Customer Care Number: 011-39999439
For BSES Yamuna Power Ltd
Ground Floor, Shakti Kiran Building
Karkardooma, Delhi-110032
BSES Delhi Customer Care Number: 011-39997005
You can also go through the Customer Services section on the official website www.bsesdelhi.com
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#2. What is the procedure and condition required for obtaining 3-phase connection?
For BRPL
You can have a directly approach to the company’s Customer Help Desk at the Divisional Office. A Three Phase Connection at a Domestic/Commercial/Industrial level requires a minimum load of 11 KW.
For BYPL
Call the customer care team on BSES Delhi Customer Care Number 011-39999808 (Between 9:00 AM and 5:00 PM)
#3. What is the cost of Application form?
The requisition form is available free of cost.
#4. What is sanctioned load & how to calculate the load to be applied for?
This represents the load in KW/ KVA which the Licensee has agreed to supply from time to time based on the terms and conditions of the organization. Sample energy Calculator is available in Table 1.1 You can also call on BSES Customer Care Number/ BSES Delhi Customer Care Number for more details.
#5. Which category should I apply for?
You can check category classification from Table 1.2 You can also call on BSES Customer Care Number/ BSES Delhi Customer Care Number for more details.
Press Here>> For More FAQs
Note: To get updated with more details concerning BSES Customer Care Number/BSES Delhi Customer Care Number, visit the Official Website or stay in touch with us only at customerkarts.com
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